Complaints Policy

How to File a Complaint

Contact us through our Contact page or by phone and describe the issue, the property address, and the date of service. Please include any relevant details — photos are especially helpful for coverage or adhesion concerns.

What Happens Next

We aim to acknowledge complaints within one business day and follow up with a resolution plan, which may include a return visit to inspect or correct the work.

Our Commitment

We take complaints seriously because repeat and referral business depends on doing the work right. If a seal coat didn't hold or wasn't applied to the standard we quoted, tell us and we'll address it.